Rocky Hollow Lodge
1306 Lake Street
Bull Shoals, Arkansas
To make your
reservation today, call:
To avoid any misunderstanding, guests will be charged for the number of days reserved. A deposit
of half of the total amount is required to secure your reservation. Balance is due at check-in.
In the event you do not voluntarily check in, we will run the balance due when you take possession of
the cabin without notice. If you would like to pay with a different credit card or through another means,
please notify us in writing via email prior to your arrival and then be sure to provide the amount due at
the time you arrive by going to the office, before you take possession of the cabin.
Refunds are not given due to to early departures, late arrivals, accidents or inclement weather, poor
fishing or hunting, or situations beyond our control.
Refunds can be given if cancellation is received prior to 45 days of the reserved arrival dates. A
cancellation fee totaling 8% will be deducted. Guests assume responsibility for costs incurred and
paid by the resort.
For cancellations received within 45 days of arrival or after arrival date, all payments will be retained.
If the occupancy is refilled, refunds will be issued, but the 8% cancellation fee will be deducted.
Guests assume responsibility for costs incurred and paid by the resort.
Please do not make a reservation unless you are certain you will arrive and depart as scheduled.
In the event of an emergency we will hold deposits to be applied to any future available date of equal
value. The 8% Cancellation Fee is still deducted, regardless of your rescheduled date, and applied
to your check-in balance.
If you have special requirements, just let us know 30 or more days in advance of your registered
arrival date, we would be happy to accommodate you in any way possible, but we cannot guarantee
that we can accommodate any changes at check-in.
Reservation Change Policy
Confrming Your Reservation: When you've made a reservation at Rocky Hollow Lodge and your
deposit has been received we will send you a Reservation Confirmation Email. If you have not
received your Reservation Confirmation Email within 24 hours, call 1-800-887-6259 or check your
Check-In Time: Our Check-in time is 4 p.m. We strive to provide a clean cabin and a clean property
for your family when you arrive at 4 p.m. Our resort is a favorite for Family Reunions, and it is not
uncommon to host 75 to 100 people daily. We have a lot of work to do after each group departs in
order to present the resort in the quality condition that you deserve and would expect for your
vacation. Thank you for honoring our 4 p.m. check-in time.
Early check-ins are subject to a half-day rate. Please call ahead if you wish to arrive before the 4
p.m. check-in time. We can only guarantee an early check-in if you agree to pay the half-day rate,
and give 24 hours notice ahead of your early arrival so we can schedule additional housekeeping
staff to insure your cabin is properly prepared and available when you arrive. We are happy to
accommodate your schedule.
Check-out time: Our Check-out is 10 a.m. To ensure that all cabins and the 3.5 acres of grounds at
Rocky Hollow Lodge are ready for our guests each day, we begin our work at 10 a.m. While we
always hate to see our guests go home, we look forward to your next visit and appreciate your help in
honoring our 10 a.m. check-out time so we can properly prepare for our new guests.
Changes to your Reservation: Changes to your reservation must be made in writing via Email to
firstname.lastname@example.org. Changes include requests to:
* Arrive early,
* Extend your stay beyond your original reservation,
* Additional adults or children over 12 added to the total number of persons in the group, and
* Cancellations or requests for refunds.
Change Confirmation: We will send you a confirmation of all change requests, via Email within 48
hours. If you do not receive a confirmation for your change request via Email within 48 hours, please
call us at 1-800-887-6259 or check your spam folder. Please read over our change confirmation
Email carefully and check for any mistakes.
Reading carefully and replying to all Emails from Rocky Hollow Lodge will help avoid any confusion
or misunderstandings and help us to provide everything you expect and deserve for your next
vacation with us at Rocky Hollow Lodge!
Fish Cleaning Policy
Please clean all the fish you catch on the lake or the river, and leave the entrails in the water for
turtles and other fish to eat. Summer heat will make even the smallest fish residue a fly attractant, not
to mention the smell.
Help us keep costs down by doing your part to keep your area clean and free of flies and unpleasant
We make great efforts to keep our grounds free of trash, litter, and waste of any kind including but
not limited to cigerette butts, gum, candy wrappers, fish entrails, cans and bottles, or anything else
that was not there upon our guests arrival.
Each cabin has two garbage cans inside and one outside. Fresh bags are provided daily if needed.
Please dispose of all feminine products properly by placing them in the trash and do not flush them
into the sewer system. Like in your own home, these and other paper products (including paper
towels) or anything other than normal toilet tissue will plug up and then back up our plumbing.
Feminine products are not biodegradable and will cause hundreds of dollars in plumbing costs to
clean out the lines when they get stuck and leave us with a big mess and you with no toilet to use.
We do our best to keep up with the daily trash disposal, but if your can gets full, please empty it at the
dumpster provided behind the property.
To keep costs down we do not hire employees to empty trash cans, and sometimes trash
accumulates so fast, we can't keep up!
Thank you for policing your refuse and keeping your area as clean as it was found.
We do provide Aluminum Recycling Bins at each cabin, which is then donated to the Local Lions
Club to support in their volunteer efforts to provide eyeglasses and optic surgery for persons with
impaired vision. Please Recycle all aluminum cans. You, or someone you love might need the
Lions Club Someday!
We love dogs! We want your dog
to enjoy his or her vacation too!
We ask $10 per night, per pet.
Please do not leave your pet
locked in the cabin unattended at
any time. We will assist in any way
possible to assure your pets
comfort. Just ask if you need
If you are on a day trip, and plan on
leaving your dog, let us know, or
kennel the dog at Pampered Paws
Pet Resort, 870-431-884 which is
3 miles from Bull Shoals. This
service is affordable, reliable, and
the folks at Pampered Paws are
real animal lovers and will truly,
pamper your pet.
Dogs that are unreasonable may
be transported to the dog care
facility in Lakeview Pampered
Paws which is 3 miles from Bull
Shoals. The costs of transport
($25) as well as kennel costs ($10
per day) will be assumed by the
If you would like to bring your pet,
please include in your email that
you have read and understand our
pet policy, and will allow us to
transport your pet to Pampered
Paws, if the situation arises.
When dogs are left alone in a
strange environment, they will bark
because they are frightened. Other
guests have a right to a quiet,
undisturbed vacation. Please do
not ask to bring your pet if you do
not intend to provide for its care
every moment, even if you are not
at the resort. No exceptions,
please. Thank you!
We pride ouselves on the
cleanliness and good condition of
our grounds and cottages;
therefore, we reserve the right to
charge without notice an additional
cleaning fee up to $100 if cottages
are left in a blatantly unreasonable
Normal housekeeping duties such
as vacuuming, laundry, and
disinfecting are included in our
It is the guests responsibility to
wash their pots, pans and dishes.
Our reservation policy is standard, however it is necessary that all guests
have read, understood and agreed to these policies before we can
confirm your reservation at Rocky Hollow Lodge.
Below is a complete copy for your convenience. Please fill out the form
below to confirm you have read, understood and agree to our policies.
Please remember to bring beach
towels for pool and lake.
Our towels are for in-cabin use only.
Parents - All young children must
be supervised at all times.
Day Guest Policy
For the security of all our guests,
day guests are welcome by
permission only and must be
registered at the office.
We reserve the right to cancel your
stay without refund if unregistered
guests are on the premises, in the
pool or using the dock.
There will be a $10.00 fee per
person for day guests. Charges will
be made without notice. We reserve
the right to limit the number of day
guests per cottage. Pet fees also
apply to day guests.
Repairing and Replacing
Damages such as stained, torn or
otherwise ruined linens or upholstry
or loss of property will be charged to
the guest without notice in the
amount equal to the cost of
repairing or replacing cabins,
furnishings, or items lost.
We ask that you respect our
property as you would when staying
at a friend's home. Turning off lights
during the day or when not in the
cabin, and at night after everyone is
in bed, and using water sparingly
will save us money which keeps our
costs down and thus, keeps rates
down and affordable for all of our